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Calligraph FAQ sheet

Contents

Consumables

The following suppliers are believed to be able to supply consumables. This list is compiled from hearsay - so cannot be totally relied upon! Please refer any updates to the list.

  1. CJE Micros
    78 Brighton Road
    Worthing
    BN11 2EN
    Tel: 01903 523666
    Fax: 01903 523679
    Email: support@cje.co.uk
    Web: http://www.cjemicros.co.uk/

  2. Precision Peripherals Ltd
    Unit 2
    Home Farm Indusrial Estate
    Yattendon
    Berkshire
    RG18 0XT
    Sally Hoskins
    Fax 01635 206 846
    Phone 01635 206 800

    www site: http://www.printerpeople.co.uk

  3. Quill Office Supplies
    Tel: 0800 496 0644
    Web: http://www.quilloffice.co.uk/

  4. Robin Anderson,
    tel. 01646 683203

  5. Viking Direct
    Comments: toner for Sharp JX96DC. Viking part G39-JX96DC listed at £129.99 (plus VAT) in main catalogue, so look in a sale catalogue! The Sharp toner fits the Dataproducts LZR-888 printer, but not the other way around!
    Drum for Sharp is G39-JX96DR listed at £94.99

  6. Isotech Solutions
    Hogwood Lane Industrial Estate
    Finchampstead
    Wokingham
    Berks
    RG40 4QW
    Tel: 01189 328600

    30th March, 2000 toner price reported as £110.74 plus £10.00 carriage plus VAT.

Crashes

The Calligraph has erratic bugs: some of these are to do with timing. Several of the software upgrades introduced delays to attempt to overcome these. However, this was not entirely sucessful.

The problem is elusive: for some the software has been unuseable, others report no problems!

There is no definitive answer to the problem. Various things have ben tried by different people, with varying degrees of success.

Drawfiles

Text in drawfiles is not printed out by applications such as Ovation Pro and PipeDream. The crude solution was to change text to paths. However Dave Pilling produced a module FontFix which is freely available from Dave Pilling's www site. This does fix the problem!

Hardware

Two separate versions of the hardware card exist: the early one (supplied with a Qume printer) was pre Risc PC and will not work on an RPC. When the RPC was brought out, Calligraph had a new card designed.

*Podules - the RPC card answers as 'A4-1200'

*GLP says it's a 'Laser Interface v3'.

Printer Engines

Early Calligraph systems were supplied with a Qume engine. Later systems with a cut-down Dataproducts or Sharp printer.

The DataProducts and Sharp printers seem, by and large, to be interchangeable.

However while the toner for the Sharp seems to fit the Dataproducts machine, the dataproducts toner does not fit the Sharp - unless some fairly careful hacking of the toner casing is done.

RiscOS 4

No problems have been reported with RiscOS4. However, if networking, be sure to use ShareFS 3.44 or later: there are bugs in 3.43 which the Calligraph software does not like!

Resetting the Printer

The Sharp/Dataproducts engine keeps a count of how many sheets it has printed, so 'knows' how worn the drum is and how far used the toner is. However - 'consumables' drums do not always fail to a count - the count is the worst case, to make sure they don't fail before their time. It is possible to reset these counts, thus cheating the lifetime count. The count may also get confused for other reasons.

Symptoms of a confused VRRAM are messages such as 'Empty Toner' or 'Expired Drum' when this clearly is not possible, or long toner mixing periods followed by a dirty, black page.

To check the status of the counters:

  1. Switch on the printer while holding down ESCAPE/ENTER and MENU buttons. The printer's LCD window will report 'PCU DIAG MODE n'.
  2. Press MENU the printer display steps through a series of internal counters:

    So, to inspect the counters stop at COUNTER SET which is the last (next is back to 'PCU DIAG MODE n').

  3. Press ESCAPE/ENTER: The window will show DEV XXXxx where XXX are flashing, xx are steady. If the NVRAM is corrupted, this number may show 30 000.

    Press MENU. On each press the display will change, with the number count flashing either the most significant portion or the least significant, cycling through:

    Thus, to check the drum count, you would stop at DRM. Again, if the NVRAM is corrupted, this may show 30 000.

  4. Press Escape again, the display shows COUNTER SET.
  5. Switch off: the printer settings have not been changed.

To change a count:

  1. Switch on the printer while holding down ESCAPE/ENTER and MENU buttons. The printer's LCD window will report 'PCU DIAG MODE n'.
  2. Press MENU until NVRAM INITIAL shows.
  3. Insert a piece of paper folded over into the MANUAL slot to engage the trip switch - about 2 inches in from the RHS of the slot.
  4. Press FORM FEED: the printer should beep. This re-initialises the NV RAM.
  5. Press MENU until COUNTER SET is displayed.
  6. Press ESCAPE/ENTER
  7. Press MENU until TNL XXX is displayed. It should show 000. If any other value is shown you have not re-initialised.
  8. Press the ^ key until the value reads 078.
  9. Press ESCAPE/ENTER
  10. With the paper still in the manual feed slot, press FORM FEED. the printer should beep.
  11. Switch off.
  12. Pull out paper (carefully)
  13. Switch on again normally, wait for the printer to warm up and normal printing should be resumed.

Entering *GLP at the Command line mode gives developed and printed read-outs immediately. Hopefully they are improved?
Depends what you altered.

Software versions

Since Calligraph software has just about the largest 'Dongle' imaginable, Calligraph were very free and easy about giving out software. I have therefore made available on this site the last known versions.

The last version of the driver, !PrinterDP was 3.21

The last version of the Net driver (!Ecoprint) was 3.20.

Spares and Service

Precision Peripherals Ltd


Unit C10
Ash Mount Business Park
Upper Fforest Way
Enterprise Park
Swansea
SA6 8QR
Phone 01 792 794773/701864
Tony Tomlinson

PPL are the main service and sales agents for the Dataproducts printers. Their sales address has been given above under 'Consumables'.


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Last updated 26th September 2002